Now you can book your handpieces in for repair on‑line, check repair progress and have access to service history at any time YOU need
Hawkeye is a secure international database and the latest development in handpiece management. It provides unprecedented levels of communication, control and access to data. It removes the tedium, cost, stress and dependency of managing handpieces and handpiece repairs.
With Hawkeye you can now choose to:
- Check the Service History of your handpieces at any time. Hawkeye maintains detailed records for you of:
- What you requested and instructed
- What we found
- What was diagnosed
- The repairs conducted
- Final tests performed
- Your Technician’s comments and advice
- Book handpieces for repair on-line
- Receive immediate confirmation that your handpieces have arrived
- Check the Progress of Repairs with 8 different Repair Status levels
- Receive confirmation that your handpieces have been dispatched back to you
Multi-location practices
Multi-location practices have an additional level of management review and control. Highly pertinent, descriptive and cogent Head Office reports for Current and Completed Repairs are immediately available with downloadable results in a spreadsheet format.
Available as a free service with Handpiece Hotline
Hawkeye is available as a free service to all clients of Handpiece Hotline.
Call us on 1800 30 80 30 and we will register your practice for you. |
